FAQ

What is Pressed by Sierra?

Pressed by Sierra is a handmade press-on nail brand offering custom-fit nail sets designed for comfort, durability, and easy application at home. Each set is made to order and fully customizable by color.

How does sizing work?

All Pressed by Sierra nail sets are made using custom sizing from our sizing kit. Standard sizes are not offered. You must order a sizing kit first to find your exact nail sizes before placing a nail set order.

Do I have to buy a sizing kit?

Yes. A sizing kit is required for all nail set orders to ensure proper fit and prevent incorrect sizing or wasted product.

Can I change the colors of a preset design?

Yes. Colors can be customized on request. If you would like different colors than shown, leave a note at checkout or message me before ordering.

Do you offer custom nail sets?

Yes. Custom sets are available. Please visit the Custom Sets section or message me with your design ideas before ordering so details and pricing can be confirmed.

How long does it take to receive my order?

All sets are handmade to order. Processing times vary depending on order volume and whether a sizing kit is needed first. Current processing times are listed on each product page.

Do you offer rush orders?

Rush orders may be available on a limited basis. Please message me before ordering to confirm availability and pricing.

What comes with my order?

Each nail set includes 10 press-on nails, nail glue or adhesive tabs, a prep kit, and application and removal instructions.

How long do press-on nails last?

Wear time depends on application method and lifestyle. With proper prep and nail glue, sets can last up to 1 to 2 weeks. Adhesive tabs are best for short-term wear.

What is your return and refund policy?

Due to the custom nature of each set, all sales are final. If there is an issue with your order, please contact me within 24 hours of delivery so I can help resolve it.

Do you ship orders?

Yes. Shipping options and estimated delivery times will be shown at checkout. Once your order ships, you will receive tracking information.

Can I cancel or change my order after placing it?

Orders can only be changed or canceled within a short window before production begins. Please message me as soon as possible after ordering if you need to make a change.

How should I care for my press-on nails?

Avoid soaking in water for long periods, wear gloves when cleaning, and follow the included care instructions to extend wear time and protect your nails.

How do I contact you?

You can reach me through the Contact page or by messaging Pressed by Sierra on Instagram. I respond as quickly as possible during business hours.